This API lets you retrieve a specific account phone template previously created.
Scope:
phone:write:adminorphone:write
Prerequisites:
- Business or Enterprise Account
- A Zoom Phone license
:Light
643 matches
60 actions
Zoom
60 actions
Communication/Zoom
This API lets you retrieve a specific account phone template previously created.
Scope:
phone:write:admin or phone:writePrerequisites:
Light{
"type": "object",
"properties": {
"custom_query_fields": {
"type": "string"
},
"templateId": {
"type": "string"
}
},
"required": [
"templateId"
],
"additionalProperties": false
}{
"type": "object",
"properties": {
"description": {
"type": "string",
"description": "The description of the template."
},
"id": {
"type": "string",
"description": "Specify the template ID."
},
"name": {
"type": "string",
"description": "Specify the name of the template."
},
"policy": {
"type": "object",
"properties": {
"ad_hoc_call_recording": {
"type": "object",
"properties": {
"enable": {
"type": "boolean",
"description": "Allow current extension to record and save calls in the cloud."
},
"recording_start_prompt": {
"type": "boolean",
"description": "Play a prompt to call participants when the recording has started."
},
"recording_transcription": {
"type": "boolean",
"description": "Allow call recording transcription."
}
}
},
"auto_call_recording": {
"type": "object",
"properties": {
"enable": {
"type": "boolean",
"description": "Enable automatic call recording."
},
"recording_calls": {
"type": "string",
"description": "Values: inbound, outbound, both."
},
"recording_start_prompt": {
"type": "boolean",
"description": "Play a prompt to call participants when the recording has started."
},
"recording_transcription": {
"type": "boolean",
"description": "Allow call recording transcription."
}
}
},
"sms": {
"type": "object",
"properties": {
"enable": {
"type": "boolean",
"description": "Allow user to send and receive messages."
},
"international_sms": {
"type": "boolean"
}
}
},
"voicemail": {
"type": "object",
"properties": {
"allow_transcription": {
"type": "boolean",
"description": "Allow voicemail transcription."
},
"enable": {
"type": "boolean",
"description": "Allow current extension to access, receive, or share voicemail."
}
}
}
}
},
"profile": {
"type": "object",
"properties": {
"area_code": {
"type": "string",
"description": "The area code from which the phone account was created."
},
"country": {
"type": "string",
"description": "Name of the country where the template was created."
}
}
},
"type": {
"type": "string",
"description": "The type of template being queried. Values: `user`, `group`, `auto receptionist` `common area`,`zr`, `interop`.",
"enum": [
"user",
"group",
"autoReceptionist",
"commonArea",
"zr",
"interop"
]
},
"user_settings": {
"type": "object",
"properties": {
"audio_prompt_language": {
"type": "string",
"description": "Audio prompt language code.<br> American English: `en-US`<br>\nBritish English: `en-GB`<br>\nEspañol americano: `es-US`<br>\nFrançais canadien: `fr-CA`<br>\nDansk: `da-DK`<br>\nDeutsch: `de-DE`<br>\nEspañol: `es-ES`<br>\nFrançais: `fr-FR`<br>\nItaliano: `it-IT`<br>\nNederlands: `nl-NL`<br>\nPortugues portugal: `pt-PT`<br>\nJapanese: `ja-JP`<br>\nKorean: `ko-KO`<br>\nPortugues brasil: `pt-BR`<br>\nChinese: `zh-CN`<br>\nTaiwanese: `zh-TW`<br>"
},
"block_calls_without_caller_id": {
"type": "boolean",
"description": "Block Calls without Caller ID."
},
"call_handling": {
"type": "object",
"properties": {
"business_hours": {
"type": "object",
"properties": {
"business_hour_action": {
"type": "integer",
"description": "When a call is not answered:<br>\n0-Forward to voicemail;<br>\n1-Play a message, then disconnect; <br>\n9-Disconnect; <br>\n26-Forward to External Contacts; <br>\n50-Forward to another extension",
"enum": [
0,
1,
9,
26,
50
]
},
"connect_to_operator": {
"type": "object",
"description": "Allow callers to press Zero to reach an operator or press One to leave a message, or allow neither of these options.",
"properties": {
"enable": {
"type": "boolean",
"description": "Enable connect to operator."
},
"id": {
"type": "string",
"description": "Phone extension ID of the user, zoomRoom, commonAreaPhone, autoReceptionist, callQueue or sharedLineGroup."
},
"type": {
"type": "string",
"description": "Values:<br>\n1-user,<br>\n2-callQueue, <br>\n3-autoReceptionist,<br>\n4-commonAreaPhone,<br>\n5-zoomRoom, <br>\n7-sharedLineGroup",
"enum": [
"user",
"zoomRoom",
"commonAreaPhone",
"autoReceptionist",
"callQueue",
"sharedLineGroup"
]
}
}
},
"custom_hours": {
"type": "array",
"items": {
"type": "object",
"properties": {
"from": {
"type": "string",
"format": "time",
"description": "Values:<br> \nhh:mm"
},
"to": {
"type": "string",
"format": "time",
"description": "Values:<br> \nhh:mm"
},
"type": {
"type": "integer",
"description": "Values:<br>\n1-24 Hours,<br>\n2-customized hours",
"enum": [
1,
2
]
},
"weekday": {
"type": "integer",
"description": "Values: 1-7 sun-sat",
"enum": [
1,
2,
3,
4,
5,
6,
7
]
}
}
}
},
"ring_type": {
"type": "string",
"description": "Call Handling Ring Mode:<br>\n0-Simultaneous,<br>\n1-Sequential",
"enum": [
0,
1
]
},
"ringing_duration": {
"type": "string",
"description": "Ringing Duration for Each Device in seconds. Values:<br>\n15,20,25,30,35,40,45,50,55,60",
"enum": [
15,
20,
25,
30,
35,
40,
45,
50,
55,
60
]
},
"type": {
"type": "integer",
"description": "Values:<br>\n1-24 Hours, 7 Days a Week;<br>\n2-Custom Hours",
"enum": [
1,
2
]
}
}
},
"close_hours": {
"type": "object",
"properties": {
"close_hour_action": {
"type": "integer",
"description": "Action to take when a call is not answered:<br>\n0-Forward to voicemail; <br>\n1-Play a message, then disconnect; <br>\n9-Disconnect; <br>\n26-Forward to External Contacts; <br>\n50-Forward to another extension\n",
"enum": [
0,
1,
9,
26,
50
]
},
"connect_to_operator": {
"type": "object",
"description": "Allow callers to press Zero to reach an operator or press One to leave a message, or allow neither of these options.",
"properties": {
"enable": {
"type": "boolean"
},
"id": {
"type": "string",
"description": "Phone extension ID of the user, zoomRoom, commonAreaPhone, autoReceptionist, callQueue or sharedLineGroup."
},
"type": {
"type": "string",
"description": "Values:<br>\n1-user,<br>\n2-callQueue, <br>\n3-autoReceptionist,<br>\n4-commonAreaPhone,<br>\n5-zoomRoom, <br>\n7-sharedLineGroup",
"enum": [
"user",
"zoomRoom",
"commonAreaPhone",
"autoReceptionist",
"callQueue",
"sharedLineGroup"
]
}
}
},
"max_wait_time": {
"type": "string",
"description": "Max Wait Time in seconds. Values:<br>\n15,20,25,30,35,40,45,50,55,60",
"enum": [
15,
20,
25,
30,
35,
40,
45,
50,
55,
60
]
}
}
}
}
},
"desk_phone": {
"type": "object",
"properties": {
"pin_code": {
"type": "string",
"description": "Pin code."
}
}
},
"hold_music": {
"type": "string",
"description": "The value of this field can be either `default` or `disable`.\n\n* `default`: This means that the hold music can be set using the [audio library](https://support.zoom.us/hc/en-us/articles/360028212652-Using-the-audio-library-to-customize-greetings-and-hold-music).\n\n* `disable`: This means that the hold music is disabled.",
"enum": [
"default",
"disable"
]
}
}
}
}
}