Use this service to create a new trouble ticket. Use this to include relevant information about the order, comunicate with the customer or marketplace team. Whenever possible message will be pushed to Mobile first. This is the primary mean of comunicaiton with the customer regarding orders, shippments, shippments status. New tickets will be automatically be set to 'OPEN'. Trouble tickets need to be associated with a orderId or customer. New tickets can optionally include a new message.
643 matches
31 actions
BrandLovers Marketplace API V1
31 actions
- Add new message to trouble ticketPOSTv1.0.0
- Allows new products from the seller to be loaded into the marketplacePOSTv1.0.0
- Allows seller to update prices of a single SKUPUTv1.0.0
- Confirm item exchangePOSTv1.0.0
- Confirm order item return and refundPOSTv1.0.0
- Confirm shipment canceletion (when requested by the customer) or failure to deliverPOSTv1.0.0
- Confirms that a shipment was deliveredPOSTv1.0.0
- Create a new product to the marketplacePOSTv1.0.0
- Creates a new trouble ticketPOSTv1.0.0
- Enable/disable a single product in the MarketplacePUTv1.0.0
- Get customers trouble ticketsGETv1.0.0
- Get trouble ticket messagesGETv1.0.0
- Return list of approved ordersGETv1.0.0
- Returns a list of orders flagged as new.GETv1.0.0
- Returns a list of orders partially fullfiledGETv1.0.0
- Returns a list of orders successfully delivered associated with this seller.GETv1.0.0
- Returns a list of partially deliverd ordersGETv1.0.0
- Returns a list of products loaded into BrandLovers MarketplaceGETv1.0.0
- Returns a list of shipments shippedGETv1.0.0
- Returns a list with orders fully sentGETv1.0.0
- Returns all details of a orderGETv1.0.0
- Returns details of a single product using the seller `skuSellerId`GETv1.0.0
- Returns list of shipmentsGETv1.0.0
- Returns lists of canceled ordersGETv1.0.0
- Returns orders detailsGETv1.0.0
- Returns products that are successfully listed for sale.GETv1.0.0
- Returns seller products status in the marketplaceGETv1.0.0
- Update a single product stockPUTv1.0.0
- Update new order to include shipment informationPOSTv1.0.0
- Update product detailsPUTv1.0.0
- Update trouble ticket statusPUTv1.0.0
E-commerce/BrandLovers Marketplace API V1
Creates a new trouble ticket
v1.0.0Output
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"additionalProperties": true
}